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Frequently Asked Questions

     
  1. How do I request tear pages?
  2. How do I submit directory requests?
  3. How do I opt in or out to receive directories when they publish?
  4. Where do I send artwork?
  5. How do I get Late Order Approvals(LOA)?
  6. Who do I contact about errors and/or omissions?
  7. Who do I contact regarding special discount programs?
  8. Who do I contact regarding questions on invoices and payments?
  9. Do you accept 3235's?
  10. Who do I contact about local to national transfers?
  11. Who do I contact about national to local transfers?
  12. Are tear pages online?
  13. Where can I get ad specs?
    14.  

  • How do I request tear pages?

    • Tear pages may be requested by calling DMI, faxing the tear page request form to DMI @ 816-537-7951 or by email.   Back to top
     
  • How do I submit directory requests?

    • Requests may be submitted by email or by calling Cliff @ 816-537-7950. If Cliff is unavailable, anyone can help you.  Back to top
     
  • How do I opt in or out to receive directories when they publish?

    • Please email to opt in or out.  Back to top
     
  • Where do I send artwork?

    • Artwork may be emailed to ART or mailed to DMI.  Back to top
     
  • How do I get Late Order Approval(LOA)?

    • Call DMI @ 816-537-7950 and ask for the publishers marketing representative or manager.  Back to top
     
  • Who do I contact about errors and/or omissions?

    • Please contact Bridget by email or by phone at 816-537-7950.  Back to top
     
  • Who do I contact regarding special discount programs?

    • Please contact the publishers marketing representative. See link on publisher page for the appropriate representative.   Back to top
     
  • Who do I contact regarding questions on invoices and payments?

    • Please contact Bridget by email or by phone at 816-537-7950.  Back to top
     
  • Do you accept 3235's?

    • We accept 3235's only for the following publishers - ACS Directory, Consolidated Communications & Data Publishing.  Back to top
     
  • Who do I contact about local to national transfers?

    • Please contact marketing manager Leslie Ogden. Please include in your email a letter of authorization from your national client as well as a list of affected directories  Back to top
     
  • Who do I contact about national to local transfers?

    • Please contact marketing manager Leslie Ogden. Please include in your email a letter of authorization from your national client as well as a list of affected directories  Back to top
     
  • Are tear pages online?

    • A link to online directories may be found on the publisher page for the following publishers. ADs Parish, AJL Communications, ATD Austin, Advantage Pages, Birch Publications, Bridgerland Phone Book, Consolidated Communications, Central Michigan Directories, Community Phonebook, Inc., Dex Media, Inc., Data Publishing, Eagle Publications, Inc., ETC Communications, Haines Publishing, Inc., Impact Directories, Japan Publicity, Keystone Directories, The Lake Book, LocalTel, Northern Directory Publishing, Pelican Pages, Phone Directory Services, Tarheel Pages, The User-Friendly Phone Book, ypOne Enterprises US, Inc.  Back to top
     
  • Where can I get ad specs?

    • Each publishers page has a link to ad specifications.  Back to top
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     

For questions not answered above please contact DMI via email or call DMI at 816-537-7950.